We are in the process of rolling out our new next generation website and tools, and unfortunately part of that process requires us turning off our current automated ordering system, this means if you use our FTP or our eBay/Amazon tool to submit orders, they will no longer come through via any type of automated or one click approval methods.
Instead, you will need to place all your orders directly on our website until our new site is live. If you rely on our order automation to place your orders, please contact us at firstname.lastname@example.org and we will move you to the top of the list to get you moved over to the new system first.
Since we are very busy with all the changes we have happening, you may see delays in responses to your questions. The speed at which we ship your orders will not change, your orders will still be processed quickly. We will provide more updates as we get further along.